Three videos to help you through your claim journey

No one plans to get hurt on the job. Unfortunately, no matter how much training and preparing we do, injuries happen. When they do, it’s important to know what to expect.

SAIF has created three videos in both English and Spanish that walk you through the claim process, from the moment you get injured to when your claim is closed.

What to do if you get injured at work

It’s important to report injuries as soon as possible. When you report an on-the-job injury, your employer can provide you with a Report of Job Injury or Illness form, also called the 801. You can get the form at saif.com/801form.

A claim begins when you get medical treatment and file the 801 form with SAIF. While SAIF reviews your claim, you could qualify for some prescriptions at no cost and request reimbursement with receipts for items like prescriptions, travel to medical appointments, and medical equipment.

Create a MyClaim account on saif.com to stay informed, review payments and documents, and get reimbursed.

For more details, watch our video on what to do if you get injured at work. You can also learn more about how to file a claim.

How claims decisions are made

After you’ve started to receive medical care for your injury and submitted the 801 form, SAIF has up to 60 days to accept or deny your claim—but we typically decide sooner.

Your claims adjuster uses information like relevant medical records and witness statements to determine whether your medical condition is related to your workplace incident.

Once SAIF decides, we will notify you. Watch our video, How claims decisions are made, to learn what happens when your claim is accepted—including benefits you qualify for and how to continue treatment—and what happens if it’s denied.

Read more about how your claim is evaluated.

The end of your claim

When your medical provider doesn’t expect your condition to improve with time or treatment, your claim will be closed. You could qualify for benefits based on your recovery and whether you’re able to return to any work. You also might be eligible for vocational services and the Preferred Worker Program.

Depending on your condition, your medical provider could still recommend treatment to help you stay in the workforce. There are options for those who disagree with claim closure, including an appeal process.

Watch our video, The end of your claim, for more about claim closure or read more on our website.

We’re here for you

Our goal at SAIF is to be with you through every step of the claim process. Don’t hesitate to contact your claim adjuster with questions or concerns.

Want more resources? We recommend starting here: Understanding the claim process.