The claim process

It’s our goal to provide you with all the benefits you're entitled to. Knowing how the system works can make recovery quicker and easier for you.

Claims evaluation | This page helps you sort out a complex process.


What your claim status means | Your benefits could vary depending on your claim status (such as, "deferred"). And if you don't know, you can always check in MyClaim.

Claim closure | When your claim is closed, some benefits may continue. Learn what happens after claim closure.

The life of a claim | New online video covers the claim process from beginning to end, including when and how to file, what's covered, and what programs are available to help.