Classroom

Claims 101 will take you through the claims process from initial filing through the life of the claim. We will be discussing everything from when a claim is received, decision making, management of the claim, different colleagues involved, all the way through to claim closure.

We will be offering two sessions of this presentation. Select the time most convenient for you.

In this session we will explore leadership fundamentals, including leadership styles and communication. It can be useful to know your dominant leadership style when it comes to leading so you can understand how to relate to others more effectively. We’ll also discuss why effective communication is the key to positive leadership and an overall strong safety culture and provide some tips on ways to improve communication and listening skills.

There are two sessions available, 9 - 10:30 a.m. and 1 - 2:30 p.m. You will be able to choose a session at registration.

Prepare for an injury-free workday 

The session starts with a safety fundamental: planning. We discuss how to create and conduct effective pretask plans to avoid injuries. Identifying hazards is another key step in prevention, so we focus on four of the most common hazards in construction: falls, electrocution, “caught-in-between,” and “struck-by.” 

Respond to incidents and analysis 

Sometimes, despite our best safety efforts, incidents and injury accidents occur. We learn the actions you need to take when things don’t go as planned and incidents or injuries occur on the jobsite. We also explore how to study incidents and accidents to find and implement actions that can make our jobsites safer. 

Prepare for an injury-free workday 

The session starts with a safety fundamental: planning. We discuss how to create and conduct effective pretask plans to avoid injuries. Identifying hazards is another key step in prevention, so we focus on four of the most common hazards in construction: falls, electrocution, “caught-in-between,” and “struck-by.” 

Respond to incidents and analysis 

Sometimes, despite our best safety efforts, incidents and injury accidents occur. We learn the actions you need to take when things don’t go as planned and incidents or injuries occur on the jobsite. We also explore how to study incidents and accidents to find and implement actions that can make our jobsites safer. 

This seminar is conducted entirely in Spanish.

Esta capacitación será solo en español

Cuando un trabador resulta herido, hay muchas cosas que gestionar y recordar. Lo más importante es asegurarse de que el empleado busque el tratamiento que necesita, pero luego hay formularios que completar, personas a contactar y planes que implementar para reintegrar al trabajador al trabajo de manera segura.

No siempre se tiene control sobre los costos asociados con un reclamo, pero hay cosas que puede hacer para ayudar a reducirlos y gestionarlos. Únase a un Ajustador bilingüe y a un Consultor bilingüe de regreso al trabajo mientras cubren el proceso de presentación de un reclamo y los beneficios de reincorporar a su trabajador en un trabajo modificado. Discutirán los formularios a utilizar y cómo completarlos, así como la comunicación y la información adicional necesaria para resolver con éxito un reclamo. También aprenderá cómo puede contribuir a reducir los costos de los reclamos y retener a un trabajador valioso al implementar y seguir un Programa de regreso al trabajo. Obtendrá información sobre la creación de ideas para trabajos, métodos para ayudarle a retener a su trabajador y cómo reducir formalmente la exposición a la perdida de tiempo en caso de problemas laborales.

Por favor, venga preparado con preguntas. Aunque no discutiremos reclamos específicos, estaremos encantados de responder cualquier pregunta sobre el proceso de Reclamos y Regreso al trabajo, con el fin de seguir construyendo una relación exitosa con usted y sus trabajadores.

When an employee is injured there are a lot of things to manage and remember. The most important thing is to ensure your employee seeks the treatment they need, but then there are forms to complete, people to contact and plans to put in place to bring your employee back to work safely.

You do not often have control of the costs associated with a claim but there are things you can do to help reduce and manage them. Join a Bilingual Adjuster and Bilingual Return to Work Consultant as they cover the process of filing a claim and the benefits of returning your employee to modified work. They will discuss the forms to use and how to complete them, as well as the communication and additional information needed to successfully bring a claim to resolution. You will also learn about how you can help reduce claims costs and retain a valuable employee by putting in place and following a Return to Work Program. You will learn about creating modified work ideas, methods to help you retain your employee and how to formally reduce time loss exposure if employment issues arise.

Please come prepared with questions. Although we will not be discussing specific claims, we are happy to answer any questions about the Claims and Return to Work process in an effort to continue building a successful relationship with you and your employees.

Please be advised that this session will be presented entirely in Spanish.