Live webinars

This is your opportunity to learn everything you need to know about filing a workers' compensation claim. More than just the "when" and "how," this class covers injured worker benefits, claim costs and how they can be influenced, reserving claims, and much more.

This course has been approved for two general agent continuing education credits.

A fascinating class packed with information and presented by adjusters who walk you through some of the more strategic areas of claim management. They cover key factors driving claim costs and what you can do as the employer to help manage those costs. You hear updates on return-to-work and the Employer-at-Injury Program, managing rising medical costs, reserves, combined conditions, permanent impairment, investigations, vocational benefits, settlements, and much more. Don't miss this class!

This course has been approved for two general agent continuing education credits.

Promoting health and safety is everyone’s job, and the best way to support that effort is to build and sustain a strong safety community. This webinar discusses different types of employees who make up a safety community, including their strengths and their challenges. It will suggest strategies for engaging the different members of your safety community and provide resources that you can take back and use to build and support strong safety communities at your organization.

This training has been approved for one Construction Contractors Board continuing education credit.

What is a hazard? Can injuries be prevented? Join us for an overview of how to recognize, prioritize and control hazards common in businesses today. We will practice finding and prioritizing hazards, discuss strategies for preventing injuries, and conclude by sharing helpful tools and resources.

This course has been approved for one general agent continuing education credit. It has also been approved for one Construction Contractors Board continuing education credit.

Incivility in the workplace has become a growing challenge. Rudeness, disrespect, and workplace tension are becoming all too common. Offensive actions, impolite language, and outright rudeness aren’t confined to social media—they’re showing up in our offices, crew meetings, and day-to-day interactions. Whether it's unreturned messages, interrupted meetings, or subtle dismissals, these behaviors chip away at morale, teamwork, and trust. According to the Society for Human Resource Management, two out of three workers have witnessed or experienced incivility in just the past month. We can do better—and it starts with building a culture where respect is modeled, expected, and supported.

After a workplace incident, it’s crucial that you take action, because getting to the root of the problem is a key step in prevention. During this resource-driven webinar, we work through an effective incident analysis to find the causes. Who should attend? You, your supervisors, and any employee who has an interest in the safety of their work environment (that means anyone and everyone!).

This course has been approved for one general agent continuing education credit. It has also been approved for one Construction Contractors Board continuing education credit

Wildfire smoke events are becoming more frequent and severe, creating new challenges for Oregon employers. This session will review Oregon OSHA’s wildfire smoke standard and explain how employers can recognize and respond to hazardous smoke conditions. Topics will include PM2.5 exposure levels, health effects of wildfire smoke, employer responsibilities under the rule, and practical approaches for protecting workers through planning, training, and appropriate control measures.

This course has been approved for one Construction Contractors Board continuing education credit.

Conflict at work is unavoidable — but damage from conflict is not.

Every workplace experiences disagreement: misunderstandings, personality differences, competing priorities, or conversations that simply go sideways. The difference between healthy teams and struggling teams isn’t the absence of conflict — it’s how people respond when it happens.

This training will equip you with essential techniques to transform workplace disagreements into opportunities for growth, focusing on active listening, managing emotions, and finding mutual solutions through strategies like separating people from problems, focusing on interests over positions, and fostering open dialogue — ultimately boosting productivity, strengthening teams, and creating a more positive environment.