Veterinary Referral Center of Central Oregon
Caring for pets, supporting teams, strengthening community: the VRCCO way
At the Veterinary Referral Center of Central Oregon (VRCCO), pets aren’t just patients, they’re family. Since opening in 2018, this Bend-based hospital has established a reputation for delivering top-tier emergency and specialty care services. At a second Bend location, you’ll find their urgent care clinic. And despite the name, you don’t need a referral to bring in your furry friend; any pet parent can walk through the doors and know they’ll be cared for.
With a team of 130 veterinarians, vet techs, and administrative staff, the hospital is equally committed to caring for its employees. Their partnership with SAIF’s safety consultants has helped refine their safety training, resulting in a reduction of common veterinary injuries, including bites, scratches, and back strains.
VRCCO also recognizes the emotional demands of the job. Emergency and surgical work can be intense, and they know that supporting mental health is essential. Alongside an employee assistance program with counseling resources, the hospital fosters connection and positivity through team-building events and a Slack channel called Happy Hospital Moments, where staff share wins and funny pet photos that brighten each other’s day.
VRCCO’s care doesn’t stop at the hospital doors; they strive to make real connections in their community. One standout feature you’ll find at the hospital is Ponch’s Place—a gathering space for the community to enjoy food trucks, drinks, and entertainment. Another unique service is Vet Cadets, VRCCO’s onsite daycare, which is open to employees and the community. You’ll also find VRCCO attending career fairs, sponsoring local events, and soon launching a non-profit organization, PetsForward, aimed toward providing medical care to patients in financial need.
Whether it’s saving lives in the ER, supporting their dedicated team, or giving back to the community, VRCCO continues to raise the bar for compassionate veterinary care in Central Oregon.