"Part of why I love my job at SAIF is it allows me the freedom and access to serve the Marion-Polk Foster Parent community. I've developed many friends at SAIF who understand the importance of helping others-so much so that we consider it part of our mission." - Kim Moore, SAIF Computer Operator

We’re so much more today than the company that opened its doors as the State Industrial Accident Commission just over 100 years ago.

Our core responsibilities haven’t changed: to care for injured workers and make workers’ comp insurance affordable and available for employers. But, as a not-for-profit public corporation, SAIF exists to serve the people of Oregon. So we believe we have an obligation to be a leader in making our state and its diverse communities even better places to live and work.

These pages highlight our recent actions as a company that’s dedicated to helping people well beyond managing injury claims. We encourage you to visit the sections below, watch the short videos, and get to know how we're so much more than an insurance company.

Mission driven

Photo of Lisa Wilch"The recovery of the injured worker needs to be the focus, not the claim process." - Lisa Wilch, SAIF Claims Director

Driven by our mission

Helping injured workers heal and get back to work

We know that suffering an injury can mean a lot of uncertainty for workers—not only for their well-being, but also for their families. Making sure injured workers get care, treatment, wages, and other benefits as soon as possible is at the core of our mission. It’s also vital to getting them back to work and helping life return to normal.

Because when we talk about real people depending on SAIF every day, these are the real people.

They depend on us to work for them. That’s why we make a decision whether to accept a claim as quickly as possible, not just within the legal requirements. In 2014, the average number of days it took us was 33—well below the 60-day requirement.

And when workers’ injuries keep them off the job, they and their families depend on us to send out the first wage-replacement check as soon as we can. We went above and beyond the state requirements for on-time payments, too.

Real people also rely on us to help them get back on the job. So we assisted more than three-fourths of them in returning to “modified duty” or regular work within 60 days of their first wage-replacement check. We also used a state incentive program to get more than $11 million in aid for businesses with injured workers.

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Safety and health

Chuck Easterly

"Safety's not just about following the rules or providing the right protective equipment. More importantly, it means helping companies create a vision of an excellent safety culture, and then working with them to help them achieve it." - Chuck Easterly, SAIF Loss Control Manager

Joining NASA and others as a NIOSH Total Worker Health Affiliate gives us access to the latest research so we can better incorporate worker health improvement as an injury-prevention strategy with businesses.

Workplace safety and health

Part of SAIF's vision is to use our individual passion, creativity, and expertise to make Oregon the safest and healthiest state. Those aren't just words to us; they're a call to action, and our employees take that call seriously. But what exactly does it mean to the Oregonians we serve?

From alfalfa to wine, agriculture is one of Oregon's major industries--and one of the most dangerous. We're working every day to change that. In the past two years more than 4,500 ag workers attended our agricultural safety seminars in 17 cities around Oregon. Nearly 1,200 attended sessions presented in Spanish.

Because we don't think current regulations protect workers well enough from chemical exposures, we're helping agents and businesses understand how to achieve safer levels of protection using more up-to-date exposure limits established by highly credible sources.

What better way to change the direction of workplace safety and health than to focus on young workers? We're a key sponsor and participant in the Oregon Young Employee Safety Coalition (O[yes]). Videos from the annual O[yes] student contest are used in conferences and classrooms to help create safer workplaces.

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Community service

Diversity, sustainability, and service

Diversity and inclusion

We're nurturing an open, inclusive environment where all employees thrive. A diverse workforce combines all our individual strengths, experiences, and knowledge to better care for injured workers and help make workplaces safer.

This matters because each person's unique experiences can teach us something about how to work with our customers, whether it be the widow of a worker killed on the job, a small business in rural Oregon, an acupuncturist who helps heal a worker, or the thousands of other people we work with.

We're continually weaving diversity into our mission as well as our day-to-day operations. In 2013-14 we offered more culturally sensitive customer service to our policyholders and injured workers who speak Spanish. We now have 66 bilingual employees in seven departments, including a full-time Spanish translator. We also incorporated diversity and inclusion into trainings, recruitment, vendor management, and leadership planning.

And by looking for opportunities to share our experience with other nonprofit and not-for-profit organizations that serve Oregon, we're expanding our reach into the communities we serve.

Caring for our communities

We see giving back to our communities as part of our mission as a state-chartered, not-for-profit company. That applies not just to the company as a whole, but to the people in all of our offices who believe that compassion doesn't stop with caring for injured workers.

Under the coordination of an employee-led team, SAIF workers and their families spent thousands of hours helping their neighbors and working to make communities all over Oregon better.

They donated coats to foster kids in Marion County. They fulfilled holiday wish lists for kids in need in Eugene and seniors in Medford. They donated food for the homeless in Bend. They cleaned up beaches at the coast. And in between, they fed seniors and adults with disabilities, built houses, planted trees, read to kids, volunteered in local schools, sent treats to troops, and so much more.

Protecting our environment

Three times the distance to the moon -- that's how many miles SAIF employees didn't drive in 2014 due to telecommuting and flex days. (No need to look it up... it's 234,000 miles to the moon.)

We're not going to make it sound like we invented the color green. To be honest, we wish we had started some of our environmental protection work sooner.

But we've done a pretty decent job at catching up:

We've stopped the growth of greenhouse gas emissions we produce by making our buildings and equipment more efficient. In fact, emissions were lower in 2014 than in 2007.

Our recycling program prevented more than 32 tons of material from going to Marion County's incinerator.

Bus and van poolers, carpoolers, and bike commuters are eligible for financial incentives.

All of which, and more, have helped earn EarthWise certification for our Salem campus and a "Sustainability at Work gold certification" for our Portland office.

And we're pretty excited about the future, too. Efficiency and environmental protection will be priorities in the design of our renovated headquarters in Salem. Also, through classes, presentations, and events, sustainability experts give our employees the information they need to make their homes greener. 

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Setting examples

Photo of Leigh Freeman

"I used our wellness program, and my trusty pedometer, to track my daily steps.  ...And I learned that you can make a difference in your overall health with small steps. These small steps, taken together, can add up to big changes." - Leigh Manning, SAIF Senior Safety Management Consultant

Taking care of our workforce

Wellness and safety at SAIF

If we're going to ask our customers to make employee safety and wellness priorities, we should do the same. Some might call that leadership; we think it's simply the right thing to do.

Besides, we know that giving everyone the tools to be as healthy as they can be is a tried-and-true way to prevent workplace injuries.

From free Zumba and other classes to our health center with free biometric screening (and more): It was our employees' hard work that kept us on track to having fewer workplace injuries and lower health care costs. By the way, it also earned us the "Healthiest Employer" award by the Portland Business Journal and a platinum "Fit-Friendly Employer" award by the American Heart Association.

We suspect there are lots of reasons our employee turnover rate is much lower than the industry average. For our mission-driven staff, walking the talk on workplace safety and wellness is way up there on the list.

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