For more than seven years, Business Online users have been counting on SAIF to provide a web-based system to review policy information, access claims information, review policy details, submit payroll figures, pay online, and perform other important tasks.
Over the time that Business Online has been in use, SAIF's customers have become more web-savvy and, to keep pace with their changing needs, key changes have been made to the interface. Because different people use Business Online for different things, we made it easier and quicker for you to access the areas you use most often, and skip past the areas you use infrequently.
With the new updates, Business Online now allows you to:
- Navigate within applications, such as Policyholder Profile, Claim Profile, and more, from links displayed across the top of the page
- Add your own favorites, much as you would with a favorite website
- Put your favorites in any order you wish
- Hide and show the list of applications using
and
buttons
- Navigate between pages without using a fly-out menu
How to manage your Favorites
The Favorites editor is used to customize the Favorites menu to contain just the pages you want, from any application.

To add a page as a Favorite, follow these easy steps:
1) Click on the green wrench icon
at the top of the Favorites section. The Favorites editor window will be displayed.
2) In the Favorites editor window, click the
next to the application name. This will open a list of pages within the application.
3) Select the desired page and click the
button. Once the page has been added to your Favorites list, the checkbox will change to the
icon. Repeat this step for as many pages as you'd like to feature in your Favorites.
4) To stack your Favorite pages in the order you'd like them to appear, select a page from inside the Favorites column and click the
or
buttons to move the page up or down in the list.
5) If you accidentally added the wrong page, or would like to remove a page from your Favorites list, select the page name and click
.
6) To save your changes and finish the process, click the
icon.